An update for our customers and associates

April 15, 2020

A letter from our CEO

June 2, 2020

Dear 99ers,

Like many of you, I watched in pain and anger the video of a law enforcement officer taking the life of George Floyd. For too many in our stores and communities, this act was yet another tragic chapter in a seemingly never-ending book of hate, fear and oppression that includes the recent deaths of Ahmaud Arbery in Georgia, Breonna Taylor in Kentucky, and many before them.

I am deeply saddened by these events and the impact it has had on our associates, our customers, and the communities we serve. Community is at the core of everything we do, and everyone deserves to be treated with dignity and respect. I want each of you to know that I stand with you as we seek equity, inclusion, justice, and reconciliation.

We can help by doing our part. The safety and well-being of each of our associates, every one of our customers, and all the communities we serve is and remains our most important priority. We will work together to repair, restock and re-open any damaged stores and will stay informed of events to ensure a safe shopping experience for all of the communities who need us now, more than ever.

Our 99ers represent a community of rich, cultural diversity of which we should all be proud. We must, too, recognize that each person is processing these events in different ways. It is important that all of us support our fellow 99ers, our customers – our community. You deserve that.

It’s also important for those of us who have not faced the anguish or pain of our neighbors to simply listen.

While there are no easy or quick answers to these challenges, I believe that together, we can each make a difference:

  • one individual at a time
  • one community at a time
  • one day at a time.

Thank you for all you do.

Warmest personal regards,

Barry Feld
Chief Executive Officer
99 Cents Only Stores

Updated Hours

Updated Store Hours

8am - 8pm

*7pm at select locations

Dedicated Store Hours

7am - 8am

*Everyday at select locations

Dedicated store hours are reserved to serve shoppers 65 years and over, pregnant women, people with disabilities, and people with compromised immune systems, and a plus one.

What we're doing in store

We’ve taken a number of measures in store to prioritize the health and safety of our customers and associates.

What we're doing to support our communities

Customers

We’ve implemented a number of in-store measures to help ensure your safety, and we’re proud to continue serving our community by providing essentials at a great value.

Associates

In addition to the in-store safety measures, we’re also providing reusable masks to all associates, increasing in-store discounts and we’ve provided gift cards to all staff as a thank you for their continued support.

Join the 99 Team

We are proud to continue to employ our associates during this global pandemic. At a time when our communities are depending on us more than ever, we invite you to be part of the 99 team and join us in supporting our communities.

Search Job Opportunities

An update for our customers and associates

April 15, 2020

Dear 99 Cents Only customers and associates,

As we all adjust to these unprecedented times, we remain committed to providing you with direct, factual and unfiltered communication. Our most immediate and top priority continues to be the health, safety and well-being of our customers and associates. Our incredible in-store associates are working around the clock to provide customers with the products they need. From store operations and information technology to supply chain, merchandising and marketing, everyone at the 99 is contributing to these efforts in a significant way.

We know that communities and families are relying on us more than ever to help stretch their budgets on essential items. In order to ensure our stores remain clean, safe and stocked, we are accepting the advice of public health experts and listening intently to our customers and associates. We will continue to work safely and as swiftly as possible to adapt to new developments as they occur.

Among our latest enhancements:

  • We modified hours to allow for more time to clean stores, restock shelves and ensure a healthy and safe store environment.
  • We implemented product limitations that help ensure everyone will have access to essential items.
  • We added special shopping hours to support our most vulnerable customers.
  • We implemented new social distancing protocols and added dedicated associates to manage customer traffic and frequently clean carts, doors and other high-touch surfaces.
  • We have provided masks for all of our associates.
  • We’re in the process of installing plexiglass shields to enhance safety at all of our registers.

Above all, we can’t thank our associates enough. We are privileged to work with our teams who make it possible to continue serving our customers and our communities. You are truly our 99 Heroes.

Warm regards,

Barry Feld
Chief Executive Officer
99 Cents Only Stores